The Role of a Front Office Coordinator
The Front Office Coordinator role is one of the most important and rewarding roles at Dental Boutique. The quality of service that you provide to patients has a direct effect on their experience, and the impression that they form of Dental Boutique.
Your ability to build rapport, truly listen to patients, and demonstrate empathy is crucial for providing the exceptional quality service that we strive for with each interaction.
While patients may come to us with similar goals of creating their perfect smile, every patient is individual, and it’s important that we listen more and assume less, so that we can provide a tailored experience to every patient every time.
Watch the introductory video below, where Linda and Troy discuss the qualities that will help you to achieve great connections and provide wonderful support and guidance for our patients.
Front of House Roles
Use the arrows to navigate through the below slides that explore the 3 Front of House roles at Dental Boutique.
Patient Journeys
Read through the below infographics that explore:
- The New Patient Journey
- The Patient’s First Visit
- The Patient Appointment Journey
Philosophies for Success
Watch the introductory video below, where Linda and Troy discuss the philosophies for success.
Policies at FOC
Click on each of the tabs below to read the policies at FOC.
