If a patient is paying upfront to secure appointments you MUST take a deposit on the day of consult which can be paid via EFT, Direct Transfer or Cash
EFT – Pay upfront at FOC2
Direct Transfer – Provide patient with the clinics bank details, patient transfers in the room, sends a screenshot reference to you as the PC and to the reception email
Cash – Pays upfront at FOC2
How much deposit is required?
- Ideally, 50% deposit is required to secure appointments
- Remainder of 50% deposit is to be paid prior to treatment starting
- If 50% deposit can not be paid on the day, please speak to your team leader about a lower amount (nothing lower than 20%)
- If a treatment plan is valued under $1000 you must still take a deposit
- If a patient is wanting to use there health fund for a treatment plan $1000 or under please speak with your team lead about this regarding how much deposit is required, ideally a minimum amount of 20% is taken to secure the booking
It is imperative that NO appointments are made without a deposit.
