Platform: Google Sheets
When reviewing checklists you are checking two 4 things.
- Have all items been checked off?
- Are the checklists updated and support the current workflow?
- Have items been checked off that have not been completed? (spot check)
- Are the checklists being completed to a high standard? If not, you may need to change the wording of them – for example instead of saying ‘pull bad debt report’ you may need to change it to ‘Pull bad debt report, did we have any new bad debts today?’
* Highlight any items left blank RED
